Manager as Coach

This course was designed to guide managers on how coaching skills can be used effectively to manage and develop people.

• Some of the Topics Covered Include:
• What is Coaching?
• Differences between Coaching and Other Professions
• Qualities of an Effective Coach
• Manager as a Coach
• Coaching Environment
• Procedure for Coaching Success
• Diagnosing Performance Problems
• The Coaching Conversation – The GROW Model
• Communication Skills
• Coaching Strategies
• Coaching Opportunities
• Action Planning